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Concierge Desk

Client Services

Our concierge team is here to assist with sizing, order tracking, and curated styling requests. We guarantee exceptional support for your modern wardrobe.

Direct Access

Concierge Channels

Select a channel below to connect with our specialized support divisions.

Digital Concierge

Styling Suite

Global Logistics

Submit your inquiry through our secure portal for immediate routing to our dedicated order management team.

Request a private styling consultation or tailored sizing advice directly through our dedicated client services channel today.

Inquire about active shipments, international customs, or priority dispatch options for all time-sensitive curated drops.

Secure Contact

Send a Message

Inquire about active orders, tailored sizing, or upcoming drops. Our dedicated client advisors will review your request and respond within two hours.

Quick Answers

Common Inquiries

Find immediate answers regarding shipping, returns, and sizing below. For deeper inquiries, our concierge remains available around the clock.

When will my order ship?

Can I modify an order?

All curated drops are processed within 24 hours. Complimentary express delivery applies automatically to all global orders over $150.

To maintain rapid delivery, orders are processed instantly. Contact our concierge suite immediately to request modifications before dispatch.

How do I process a return?

What is tailored precision?

We offer complimentary returns within 14 days of delivery. Access our portal to generate a prepaid label.

Each garment features precise sizing guides based on runway tailoring. Our concierge can provide custom measurements to ensure the perfect fit.